We aim for 100% happiness with every pair of Viakix shoes. That's why we offer hassle-free returns or exchanges for any reason, at no cost for return postage in the US. Your satisfaction and confidence in our footwear are paramount to us. If your purchase doesn’t meet your high standards, return your unworn Viakix within 30 days, with the original tags and packaging, for a replacement or refund. We’re proud of every pair that leaves our warehouse and stand by our promise to deliver not just exceptional footwear, but the comfort and adventure you deserve.

We strive for a 'true to size' fit with our sandals to ensure you hit the ground running in comfort. For those who usually wear a size 8, a size 8 in our Siena sandal will be your perfect match.

If you find yourself between sizes, like an 8.5, we recommend sizing DOWN for the ideal fit—our sandals are designed with half sizes in mind. The Siena's adjustable strap and accommodating design ensure a comfortable fit across most foot widths.

Unsure about your size? Our size guide and dedicated customer service team at customercare@viakix.com are here to help you find your perfect pair. And remember, if the fit isn't just right, our hassle-free return policy and prepaid return labels make exchanges and returns a breeze